💻 Online & Phone Therapy
🌱 What is online therapy?
Online therapy offers a space to reflect, explore thoughts and feelings, and support your emotional wellbeing through conversation. Sessions take place via video call or phone, allowing you to engage from a location that feels comfortable and private.
It is designed to complement; not replace any medical or psychological care you may be receiving.
⏱ Sessions & Scheduling
Sessions last 50 minutes, and we will agree on the frequency of sessions that best supports your needs.
Sessions will take place either online via video call on Teams or by phone, as agreed in advance.
🎒 What to prepare
Please ensure your phone or laptop is fully charged and that you have a stable internet signal or phone connection. You will need to be in a space where you feel comfortable and cannot be overheard, so you can speak freely.
You may also wish to have water, tissues, or anything else that helps you feel supported during the session.
If you have any health concerns, we will talk these through together so we can ensure sessions are safe and suitable for you.
🔒 Confidentiality & Safety
What you share in sessions is treated as confidential, except where there is a risk of harm to yourself or others, or where disclosure is required by law.
As sessions take place remotely, you are responsible for ensuring that your environment is private and that you cannot be overheard.
💷 Fees & Cancellation
Sessions are charged at £60 per session, payable in advance.
If you arrive over 15 minutes late, we may not be able to proceed with the session and the full fee will still apply.
If you are unable to attend a session, please provide at least 24 hours’ notice. Cancellations with less notice will usually still be charged.
✅ Your Responsibilities
Please aim to arrive on time, ensure your environment is private and suitable, your device is charged and connected.
You are invited to take part at your own pace and within your comfort level, and to share any relevant health concerns that may affect your participation.
⚠️ Risks
Online sessions rely on technology, and while every effort is made to ensure a smooth experience, disruptions such as poor connection or technical issues may occasionally occur. We will work together to manage any interruptions as they arise.